DTx Product Case Study:

Kaia Health

Kaia Health has demonstrated a 136% reduction in pain, 115% improvement in anxiety, 117% improvement in depression, and 200% reduction in stress compared with standard-of-care treatments for musculoskeletal (MSK) pain.

Product Overview

Medical condition:

MSK pain, such as back, hip, knee, neck, wrist, hand, ankle, foot, and shoulder pain.

Target patient population:

Patients over the age of 18 with chronic, acute, or presurgery MSK conditions.

What to expect:

Users should expect an improved ability to self-manage their MSK pain.

Clinical Overview

Indications for use:

The Kaia Health product is intended for multidisciplinary rehabilitation of nonspecific MSK pain following previous episodes of nonspecific pain (acute MSK), non-specific pain that has persisted for longer than 4 weeks (subacute and chronic MSK), or rehabilitation prior to surgery (presurgical). Patients can use the product with or without current or past supervision from medical professionals but need to have undergone prior medical examination to exclude causes for MSK pain that would require specific treatment. The product is designed to be used directly by laypersons in a home setting without prior training.


Kaia Health’s recent trial results have demonstrated that their product use, when compared with standard of care, resulted in a 136% reduction in pain, 115% improvement in anxiety, 117% improvement in depression, and 200% reduction in stress compared with the control group.*

*Studies listed below


The Kaia Health product offers a self-directed program that is intended to aid in the self-management of chronic, acute, and presurgical MSK conditions. Users are encouraged to use the Kaia Health app regularly, both when MSK symptoms are and are not active. The Kaia Health product educates users on proper use of the product, as do health coaches who are available through the app and telephonically.

Risks & warnings:

The Kaia Health product may not be suitable for individuals who are not cleared for physical activity by their physician. 

Potential contraindications include spinal injury or fracture; decreased bone density; spinal tumor; spinal infection; disc herniation; previous spinal surgery; advanced heart disease; conditions affecting control of the lower body; MSK problems affecting major joints in the lower body; pregnancy; gait imbalance; a history of falls; coagulopathy; or a history of bleeding events.

Place in therapy:
Complementary to current therapy


Product Access

Product description:

The Kaia Health product is a mobile application, accessed via an iOS or Android device (smartphone or tablet). It delivers a self-management program for MSK based on multimodal rehabilitation (MMR), an integrative, evidence-based approach to pain that includes guided physical exercises, relaxation practices, and pain education. The program is dynamically adapted and personalized to the user’s activity and needs. Kaia also pairs users with accredited health coaches to support them on their journey to MSK health. MMR is the existing international gold-standard approach for chronic pain.*

Prescription status:

A prescription is not required.

Patient access:

Users receive paid access to the Kaia Health product through their health plan or employer, or they can be referred by their physician. Once eligible, users receive instructions on how to download the Kaia Health app through the Apple App Store or Google PlayTM Store. Thereafter, the entire program is facilitated through the Kaia Health product. Daily training sessions are delivered to users directly on their device. Users can also interact with their Kaia Coach through the app. 

Use of this product requires:

Provider access:

Healthcare providers may access Kaia Health product data to monitor patient usage and clinical outcomes. They can also use Kaia Health product data to adapt the care pathway plans for their patients. In the future, this data may be available in EHRs.

Coverage options:

The Kaia Health product is typically paid for by insurance plans or covered under self-insured employers’ medical benefits policies.

Product availability:

Kaia is available in:


*Kamper SJ et al., Cochrane systematic review and meta-analysis. The BMJ. 2015;350:h444

Technology Beyond TelePT and Sensors

Kaia Health’s Motion Coach is a computer-vision and motion-analysis technology that fits in your pocket. Using the front-facing camera of a smartphone and proprietary Kaia Health AI algorithms, Motion Coach can analyze the user’s movements in real time to evaluate exercise performance and provide PT-grade corrective feedback throughout the training. It’s like a digital personal coach, accessible anytime and anywhere.

Clinical Trials

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